8e8 wants every player to enjoy gaming in a healthy, positive way. Our responsible gaming tools and guidelines are here to help you stay in control at all times — because gaming should be entertainment, not a burden.
Online betting and gaming are a form of entertainment — much like watching a film or following sports. But like any leisure activity, knowing your limits is essential. The foundation of responsible gaming at 8e8 is simple: you control the game, not the other way around.
Responsible gaming means staying consciously in control of your time, money, and attention. Before each session, ask yourself: how much time will I spend today? How much am I willing to spend? Deciding these two things in advance makes responsible gaming much easier to stick to.
8e8 believes gaming is truly enjoyable only when it fits alongside your other responsibilities in life. Family, work, and health come first — entertainment follows. Our platform is designed to help you maintain that balance.
Keep in Mind: Betting is not a guaranteed source of income. Every time you place a bet, keep in mind that losing is always a possibility. Only wager an amount you can afford to lose without it affecting your daily life.
The core principles of responsible gaming are:
Problem gaming doesn't happen overnight — habits shift gradually. If you notice any of the following signs in yourself or someone close to you, it's important to act early. Catching the warning signs in time means you can address the issue before it gets worse.
Serious Warning Signs:
Early Warning Signs:
If you notice any of the signs above in yourself, that's not weakness — that's self-awareness. 8e8 is here for you. Reach out to our support team or use the self-assessment tool.
8e8 offers a range of tools to help you game mindfully and responsibly. All tools are completely free and can be activated at any time from your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, reducing the limit takes effect immediately, while increasing it requires a 24-hour waiting period.
Set a maximum playtime for each gaming session. Once the time is up, you'll be logged out automatically and prompted to take a break.
At set intervals (30, 60, or 90 minutes), a message will appear showing how long you've been playing and how much you've won or lost. It's an effective way to stay aware.
Completely step away from the platform for a fixed period — from 1 week up to 5 years. Your account cannot be reopened during this time.
Temporarily suspend your account for anywhere between 24 hours and 6 weeks. Use this option in moments of impulsive urges.
Answer a short self-assessment quiz to get a clear picture of how healthy your gaming habits are. Your results are completely confidential.
Setting limits on 8e8 is simple and can be done at any time. The table below outlines the available limit types and their features:
| Limit Type | Duration | Time to Take Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Decreases take effect immediately; increases take 24 hours | Active |
| Session Time Limit | Per Session | Immediate | Active |
| Loss Limit | Daily / Weekly / Monthly | Decreases take effect immediately; increases take 7 days | Active |
| Bet Limit | Per Bet | Decreases take effect immediately; increases take 24 hours | Active |
| Cooling-Off | 24 hours – 6 weeks | Immediate | Active |
| Self-Exclusion | 1 week – 5 years | Immediate and Permanent | Active |
How to Set a Limit:
Log in to the 8e8 app or website using your user ID and password.
Tap the profile icon in the top right corner and go to the "Responsible Gaming" menu.
Choose a limit type — deposit, time, loss rate, or bet amount — then set the value and duration.
Tap the "Save" button. The screen will show when the selected limit takes effect.
Self-Exclusion is our most powerful responsible gaming tool. Choose this option when a short break isn't enough and you want to step away completely for an extended period.
Important: You should not attempt to open a new account during a self-exclusion period. If you feel you need professional support, please contact our support team.
8e8 strictly prohibits gaming for anyone under 18. This goes beyond compliance — protecting the mental and financial wellbeing of minors is a core ethical responsibility for us.
Advice for Parents: Enable parental controls on your child's device and have open conversations about online gaming. If you have any concerns, let our support team know.
You don't have to face gaming-related issues alone. The 8e8 support team is always here for you. Reach us through the following:
Our Responsible Gaming specialists are available 24/7 via live chat, ready to help whenever you need.
Email us at [email protected]. We typically respond within 24 hours.
We can connect you with professional counselling services that specialise in gaming addiction.
Guides, tips, and self-assessment tools on responsible gaming are available in our FAQ section.
Keep in Mind: Asking for help takes courage. Your information will be kept completely confidential and support will be provided without any judgment.
Our Commitment
8e8 operates under an international gaming regulatory body, ensuring responsible gaming standards are upheld.
Reducing a limit takes effect immediately — no delays, no appeals.
Our trained support agents will listen to your concerns with care and help you find the right solution.
All responsible gaming tools on 8e8 are easily accessible from the app, anytime you need them.
Your full betting and win/loss history is available to view at any time — nothing is hidden.
We regularly share mental health information and resources with our users.
Play It Safe
Gaming on 8e8 is about making a conscious choice, not just chasing thrills. Open an account today, set your limits, and play responsibly. Your safety is our priority.